FAQ

We don’t believe in contracts. We want you to stay and continue to train at Anchor Fitness HQ, because you love it and because you get results. If you need to exit your membership, or if you think Anchor Fitness HQ, is not right for you, no problems. You can cancel any time. No questions asked. No hassles.

We know that getting started with healthier choices can be really tough, and many people usually fail on their promises to get fit, and some even have countless attempts to keep healthy. That’s why we don’t charge for sign up fees. We want to make your journey to starting at the gym as easy as possible.

Unlike most gyms, we actually care when you can’t come in to class. You’re more than a number or another ‘customer’ to us. We are all together on this journey to become healthier and fitter, and we simply love doing life together. At Anchor Fitness HQ, it’s always people first and fitness follows.

We offer weekly, fortnightly or monthly payment options to suit.

Direct debit is one of the easiest ways to ensure you keep up with your membership payments each month. To discuss an alternative arrangement, please contact us.

You are able to put your membership on hold for up to eight weeks if you are injured, busier than usual or expecting to spend time out of town. Please complete a membership holds form. Please allow 2 weeks for our team to process.